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Saturday, June 23, 2012

A Shocking Billing Error

Everybody wants to save especially in our time when everything from goods and services are becoming too expensive. We all try to conserve our consumption of electricity, gasoline, LPG and even food and we expect to cut down on our expenses when we receive our next billings.

But what if we receive our electricity bill like Kristin Harriger, a single mom from Abilene Texas, who received from her utility company a bill amounting to $1.3 million dollars for one month! It must be a big joke! No, it isn’t! It is a big mistake, which while sounds funny and bizarre, should not be happening in our advanced computing age. At least, the company accepts the error.

It’s funny because she thinks that it is a joke so she takes a picture of her bill and shares it with her friends. Then when she has called her utility company, she has learned that it is not a joke. It is a legitimate and official bill but when they have checked her bill, they have found out that there has been a billing error because they have charged her $1,000 per kilowatt-hour instead of $0.09 cents per kilowatt-hour, which is the normal rate.

According to the article, Kristin told Business Insider, "I'm glad I didn't have autopayments.” Haha… that must have been a big headache!

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